Contact Boafo Solutions

Talk to a senior engineer at Boafo Solutions. We respond to new business inquiries the same business day, support tickets within 4 hours during business hours (EAT), and escalate critical production issues immediately. Book a 30-minute architecture discovery, send a detailed inquiry, or reach us by email, phone, or WhatsApp.

Services

  • Custom software development
  • Web portal development (role-based, multi-tenant)
  • M-Pesa integration & Safaricom Daraja API (C2B, STK Push, B2C)
  • Property management software
  • IoT telemetry & smart-meter / prepaid token vending
  • Business automation, reporting dashboards, ERP/Xero/QuickBooks sync
  • SACCO and fintech back-office systems
  • Customer self-service portals

Industries served

  • Real estate & property management
  • SACCOs & cooperatives
  • Solar, utilities & green energy
  • Logistics & distribution
  • Retail & fintech
  • Professional services

Primary location

Ngong 5th Avenue, Upperhill, Nairobi, Kenya — serving Kenya, East Africa, and global clients.

Contact

Frequently asked questions

How do I contact Boafo Solutions?
Email info@boafosolutions.com, call or WhatsApp +254 737 575 156, or book a 30-minute architecture discovery from the Contact page.
Where is your office?
Ngong 5th Avenue, Upperhill, Nairobi, Kenya. Office hours are Monday–Friday, 09:00–18:00 EAT.
How fast will you reply?
Same business day for new inquiries, within 4 hours for support tickets during business hours, immediate for critical production issues.
Architecture Discovery

Tell us where the friction lives.

One 30-minute call with a senior engineer. We diagnose your primary bottleneck and return a clear, fixed-price architecture plan — no pressure, no jargon.

Option 01 · Fastest path

Book a discovery

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Option 02 · Send a brief

Detailed inquiry

Your details are kept private

Working with Boafo

What to expect when you contact us.

Every inquiry is reviewed by a senior engineer. Below: the most common reasons to reach out, our response commitments, and answers to frequently asked questions.

01

Contact Overview

Boafo Solutions is a custom software company and digital transformation consultancy helping enterprises across Kenya, Africa, and global markets. Whether you need web development services, mobile app development, M-Pesa integration, enterprise software solutions, or IT consulting, our senior team is ready to advise. This page is the fastest way to contact Boafo Solutions — book a discovery call, send a detailed inquiry, or reach us on WhatsApp.

02

How We Can Help

Our team supports the full software lifecycle, from architecture to long-term operations. When you contact us, you can discuss:

  • Custom software and web application development
  • Native and cross-platform mobile app development
  • M-Pesa, Daraja API, and payment workflow integration
  • Enterprise solutions, ERP connectors, and cloud infrastructure
  • IT consulting and digital transformation strategy
  • Ongoing support, monitoring, and feature improvements
03

Business Inquiries

For new project requests, software procurement, and strategic architecture reviews, email our enterprise solutions team or book a 30-minute architecture discovery. We prepare a one-page technical brief, a fixed-price scope, and a realistic delivery plan.

04

Support & Customer Service

Existing clients can contact our software company support team for bug reports, feature requests, infrastructure monitoring, and SLA questions. Support requests are routed directly to the engineer who knows your platform.

For urgent production issues, WhatsApp or phone is the fastest channel.

05

Partnership Opportunities

We actively collaborate with technology partners, agencies, and independent consultants across East Africa, Europe, and North America. Partners gain direct access to our engineering leadership and transparent commercial terms.

06

Response Time Expectations

We respect your time. Our response commitments are:

  • New business inquiries: same business day
  • Support tickets: within 4 hours during business hours (EAT)
  • Critical production issues: immediate escalation
  • Partnership requests: within two business days

Messages received outside business hours are queued and answered at the start of the next working day.

07

Office & Remote Availability

Our headquarters are on Ngong 5th Avenue in Upperhill, Nairobi, and we operate a remote-first delivery model across Kenya and international time zones. We combine the responsiveness of a local software company with the scale of a distributed engineering team.

In-person architecture workshops and executive briefings are available in Nairobi by appointment.

08

Frequently Asked Questions

What happens after I submit the contact form?
A senior engineer reviews your request, follows up within one business day, and schedules a free 30-minute architecture discovery if relevant.
Do you work with international clients?
Yes. We serve clients in Kenya, Uganda, Tanzania, Rwanda, the United Kingdom, the United States, and the Middle East.
Can I receive a fixed-price quote?
Yes. After the discovery call we deliver a fixed-price architecture plan and a milestone-based delivery schedule.
Do you sign NDAs before discussing sensitive systems?
Absolutely. We routinely sign non-disclosure agreements before reviewing proprietary data or systems.